* Please note: in older versions of iOS the menu will be named Profile or Profile & Device Management.While iOS devices generally see relatively fewer threats because of the platform's walled garden approach in terms of how apps are installed, it’s not entirely unbreachable. If you're still having trouble installing Qustodio, use these steps.

You can now go back to Qustodio and continue your installation. Once the screen refreshes, you will see that there is no longer any profile installed. Depending on how your iOS device is configured, you might have to enter your passcode here to continue. Tap Remove Management at the bottom of the screen.To remove this profile, tap VPN& Device Management and then tap the Mobile Device Management profile you see on your screen.If there is no Profiles option, please start the installation process from the beginning. You will see there is a profile already installed. Tap General and scroll down until you see Profiles.Here are some simple steps to help you remove the existing profile, so you continue installing Qustodio on your iOS device*: You just have to remove the existing MDM profile and install Qustodio's. If you see an error message that says Qustodio profile not detected or Profile Installation Failed, you probably already have a profile installed on your device. Only one MDM profile can be installed on a device. How do I install the Qustodio MDM profile on my iOS device? If you still see the error, follow the steps below. If you see a Profile Installation Failed message during setup and you checked your device is connected to the Internet, make sure Safari is your default browser, then try again. This means that if you don’t install the MDM profile, you won’t be able to protect your child with Qustodio. To monitor activity on an iOS device, Qustodio requires you to install a Mobile Device Management (MDM) profile. Tap Install in the top right corner and follow the steps on the screen 4.

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